Refund Policy
Last Updated: September 1, 2026
Thank you for choosing us.Because many of our products and services are digital, customized, made-to-order, or require time to be reserved specifically for a client, all sales are final and payments are non-refundable except where required by applicable law.
Please review the following policy carefully before making a purchase, submitting a deposit, or booking a service.
Digital Products & Ebooks
All sales of digital products, including ebooks, guides, downloads, templates, and other digital content, are final.
Due to the immediate-access nature of digital products, refunds, returns, or exchanges are not offered once a purchase has been completed, except where required by applicable law.
Customers are responsible for providing a valid email address and ensuring their device is capable of accessing the purchased digital content.
Physical Products
Sales of physical products, including books and other merchandise, are final unless the item received is damaged, defective, or incorrect.
If you receive a damaged, defective, or incorrect item, please contact us promptly after delivery with your order information and photographs of the item so the issue can be reviewed.
Shipping charges and other third-party costs are non-refundable unless otherwise required by law.
Custom & Made-to-Order Products
Custom products, including personalized cups, shot glasses, and other made-to-order items, are created specifically for each customer.
Because materials, supplies, design time, and production time may be committed specifically to your order, deposits and payments for custom products are non-refundable once the order has been accepted or production has begun.
Customers are responsible for reviewing and approving names, wording, dates, colors, quantities, and other customization details before final approval. Approved customization errors submitted or approved by the customer do not qualify for a refund.
Graphic Design & Creative Services
Payments and deposits for custom design services, including flyer design, logo design, business card design, and other creative services, are non-refundable once work has begun.
A deposit may be required before work begins. The deposit reserves project time and may cover consultation, planning, research, design, and other work performed toward the project.
Once a proof or draft has been approved, changes requested afterward may result in additional fees.
Website & Landing Page Design
Website and landing-page design services are custom, made-to-order services.
A 50% non-refundable deposit is required before website design work begins. The deposit reserves your project and compensates for project planning, consultation, design time, and work performed.
Once work has begun, payments made toward the project are non-refundable.
The remaining balance must be paid in full before the completed website is published, transferred, or released to the client.
Website hosting plans, domain registrations, premium applications, subscriptions, payment-processing charges, and other third-party expenses are not included in the design price unless specifically stated.
Client delays—including failure to provide requested text, photographs, product information, login credentials, approvals, or feedback—do not qualify a project for a refund.
Writing, Coaching & Other Professional Services
Payments for services such as blog ghostwriting, email ghostwriting, book coaching, consultations, and similar professional services are non-refundable once the service has been performed or work has begun.
Deposits may be required to reserve project time or begin work and are non-refundable once the project has been accepted or work has begun.
Mobile Notary Services
A non-refundable booking deposit is required to reserve a mobile notary appointment and is applied toward the applicable service total.
The booking deposit compensates for reserved appointment time and preparation. Additional charges may apply based on travel distance, parking, tolls, after-hours service, and services requested. Any applicable charges will be disclosed as appropriate.
If an appointment cannot be completed because the customer or signer is unavailable, lacks acceptable identification, is unwilling or unable to complete the transaction, does not have the necessary documents or parties present, or otherwise cannot proceed when the notary arrives, the booking deposit is not refundable except where required by law.
Notarial services remain subject to applicable Georgia law.
Cancellations, Rescheduling & No-Shows
Deposits reserve time and availability specifically for your order, project, or appointment.
If you cancel after work has begun, materials have been purchased, production has started, or appointment time has been reserved, amounts already paid are non-refundable except where required by applicable law.
For appointment-based services, clients should provide advance notice when requesting to reschedule. Repeated rescheduling, late cancellations, or failure to appear may result in forfeiture of the deposit and require a new deposit before another appointment is scheduled.
Chargebacks & Payment Disputes
If you believe there is an issue with a purchase or service, please contact us first so we have an opportunity to review and address the concern.
Initiating a payment dispute or chargeback does not automatically entitle a customer to a refund.
We reserve the right to provide the applicable order information, service agreement,
communications, approvals, proof of delivery, booking records, and other relevant documentation to the payment processor or financial institution reviewing the dispute.
Agreement to This Policy
By purchasing a product, booking a service, submitting a deposit, or making any payment through this website, you acknowledge that you have reviewed and agree to this Refund & Cancellation Policy.
All sales are final and all deposits and payments are non-refundable as described above, except where a refund is required by applicable law.